These last two years, we’ve been happy to see an increase in the number of people who choose to join our activities. And although we believe flexibility is very important and aspire to facilitate the wishes of our guests and partners, this increase in demand has made it necessary for us to update our reservation policy.
Some of the new points include:
For all bookings, it applies that, with regard to safety, at least 1 person in the traveling party must know sufficient Norwegian or English.
We expect our guests and partners to adhere to the regulations applicable at all times within the protected areas; including the use of drones, cycling and organized activities. A complete overview of these regulations can be found on the website of the national parks.
Cancellation of public activities up to 48 hours before the activity's start time results in a full refund, plus a cancellation fee of NOK 50 per person.
In the period 1 June - 15 October, as well as during Norway's Christmas, winter and Easter holidays, payment for safaris with a private guide must be received no later than 2 weeks (14 days) before the actual activity date. If we have not received payment within this deadline, you risk having your booking cancelled.
Cancellation up to 2 weeks (14 days) before the start time of the activity results in a full refund, plus a cancellation fee of NOK 250.
Cancellation between 7-13 days before the activity's start time results in a 50% refund.
Cancellation less than 7 days before will be charged in full.
Our reservation policy can be found here: https://www.dovrelesja.no/contact-us
-The Team of Dovre & Lesja Aktiv
